Privacy Policy
This Privacy Policy explains how Homefront Power Wash Inc. ("Homefront Power Wash," "we," "us," or "our") collects, uses, and shares information about you when you visit homefrontpowerwash.com (the "Site"), request a quote, use our chat assistant, or otherwise interact with our business. We serve the greater Seattle and Eastside area and are based in Bothell, Washington.
Information We Collect
Information you give us directly
When you request a quote, contact us, or use our chat assistant, we may collect:
- Your name
- Your phone number and email address
- Your property address and details about the service you're requesting
- Any messages or information you choose to send us
Information collected automatically
When you visit the Site, we and our analytics provider automatically collect standard technical information, including your IP address, browser type, device information, pages viewed, and how you arrived at the Site. We use Google Analytics for this; see "Analytics" below.
Our chat assistant
Our Site includes an AI-powered chat assistant to help answer questions and collect quote requests. Messages you send to the assistant are processed by a third-party AI provider (Anthropic) to generate responses. Please do not share sensitive personal information (such as payment card or financial account numbers) through the chat. Information you submit through the chat to request a quote is handled the same way as any other quote request.
How We Use Your Information
- To respond to your quote requests, questions, and messages
- To schedule, provide, and follow up on our services
- To send you service-related communications and, where permitted, occasional updates or offers
- To operate, maintain, and improve the Site and our services
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers who help us operate — including our scheduling and customer-management platform (Jobber), our website host (Netlify), our email providers (Google Workspace and Mailgun), our analytics provider (Google), and our chat AI provider (Anthropic). These providers may only use your information to perform services for us.
- Legal and safety reasons — if required by law, subpoena, or to protect the rights, property, or safety of Homefront Power Wash, our customers, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Analytics
We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect usage information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy.
Cookies
The Site uses cookies and similar technologies for basic functionality and analytics. Most browsers let you refuse or delete cookies through their settings; doing so may affect how parts of the Site work.
Data Retention
We keep your information for as long as needed to provide our services, maintain our business records, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we take reasonable steps to delete or de-identify it.
Your Choices & Rights
You may contact us at any time to update your information, ask us to stop contacting you, or request that we delete information we hold about you. You can opt out of marketing messages by replying STOP to a text, unsubscribing from an email, or contacting us directly.
Depending on where you live, you may have additional rights regarding your personal information, such as the right to access, correct, or delete it. To exercise any such rights, contact us using the details below.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Changes are effective when posted to this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Homefront Power Wash Inc.
10500 Beardslee Blvd #2203
Bothell, WA 98011
Phone: (425) 298-7041
Email: info@homefrontpowerwash.com
